Would you like to add live chat support to your WordPress website? Communicating with your visitors and between visitors is a great way to build community. It also allows you to interact directly with visitors and get valuable Kenya B2B List feedback on your website. Many websites that sell products or services use live chats to help convince visitors to buy the product or service. How to Add Live Chat Support in WordPress for Free.
Live chats are a great addition to most websites and work better than comment sections in some cases. The problem with many live chats is that they can cost you money and it’s important to keep the costs low for each website. Today I’m going to show you how to add live chat support in WordPress for free using the 3CX Live Chat plugin. How to Add Live Chat Support in WordPress for Free
How to Add Live Chat Support in WordPress for Free
There are plenty of settings to change. Be on the lookout for features exclusive to the Pro version. You won’t be able to use them unless you upgrade to the Pro version. If you expect heavy traffic, I strongly suggest you upgrade.
A very big difference between the free version and the Pro version is the number of active agents you are allowed. The free version allows one, while the Pro version is unlimited. Obviously, one person can only manage a limited number of customers at a time.
Today I’m going to show you how to add live chat support in WordPress for free using the 3CX Live Chat plugin. It is the most popular WordPress live chat plugin and it has a lot of free features. Some of them include a simple interface for visitors and admins, multi-themed chat box designs, IP ban, no monthly fee and many more. This plugin is very easy to use and shouldn’t take you long to set up.
WP Live Chat Support Customization
You will start in the General Settings section. The first option will enable or disable the chat. Make sure chat is enabled. The next option is very important. You need to decide what information a visitor needs to enter to use the chat support.
You have four options, Name and Email, Name, Email, and No Field. I recommend against choosing the last option because people are more likely to abuse live chat if they don’t need to enter data and it also makes it easier for bots.
Before you begin, take the time to install an SSL certificate. This plugin will not have all of its features available on an uncertified website.